Contact Information
AG Sales Contact Information Policy
At AG Sales, we value open and effective communication with our customers. This Contact Information Policy outlines how you can reach us for enquiries, support, or feedback, and how we handle contact information shared with us.
Contact Details
You can contact us using the following methods:
- Phone: (03) 9372 1180
- Email: sales@agagecare.com.au
- Address: AG Sales, 80 Lipton Drive, Thomastown, VIC 3075, Australia
We aim to respond to all enquiries promptly during our business hours.
Business Hours
Our customer service team is available to assist you during the following hours:
- Monday to Friday: 8:30 AM – 5:30 PM
- Saturday, Sunday and Public Holidays: Closed
Use of Contact Information
When you reach out to us, any contact information you provide (such as phone number, email address, or mailing address) will be used solely for the purpose of responding to your enquiries, providing customer service, or fulfilling orders.
We may use your contact information for:
- Sending order confirmations, updates, or delivery notifications.
- Addressing questions, complaints, or feedback.
- Sending newsletters or promotional content if you have opted in.
Privacy and Security
- All contact information shared with us is handled in compliance with our Privacy Policy and applicable Australian privacy laws.
- We will not share your contact details with third parties unless required by law or for legitimate business purposes (e.g., delivery services).
Updating Contact Information
If your contact details change or are incorrect, please notify us as soon as possible to ensure uninterrupted service. You can update your information by:
- Calling us at (03) 9372 1180.
- Emailing us at sales@agagecare.com.au
Feedback and Complaints
We welcome your feedback and are committed to resolving any concerns. If you have a complaint or suggestion, please contact us using the details above. We will work to address your concerns promptly and fairly.
Thank you for choosing AG Sales. We are always here to help and ensure your experience with us is positive and seamless.